Customer Stories and Reviews

"Awesome customer service experience!"

"I had ordered roli tika for my nephew but selected an incorrect address. I called up customer service and my issue was resolved immediately. I was also informed that the updated address may not be shown on the order but I will get an email confirmation. Kudos to the team. Special thanks to Surabhi for assisting and assuring me with the best service. I am a fan of you all now :) Keep up doing the good job!"

"Last minute miracle!"

"I had a super last minute order to place. I was looking at so many sites, and then came across the themebox at about 2 am, I placed an order to be delivered for that same day. I was so nervous that it wouldn't reach, but it did! The online tracking system is great! And the email customer service are very helpful & responsive too. I would highly recommend anyone from anywhere in the world, who wants to gift something to someone in India, to use this site!"

"Very good service!"

"I ordered flowers and it was delivered next day. I requested for a specific time window and they did deliver in that window. Thank you for your prompt service. I got a reply to my email right away too. Thanks for making my experience positive. Will surely use this service in future. I recommend this website to everybody. They make it easy to send gifts or flowers to your love ones who are far. You don't have to miss occasions because you are far away."